CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. FCA clients: 67.60% of retail investor accounts lose money when spread betting or trading CFDs with OvalX. CYSEC clients: 77.74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
If you have a balance remaining at OvalX
For clients who opted to transfer to Capital.com your account balances are currently being transferred.
For eligible clients who did not chose to opt-in or out of the transfer, your account balance will be assigned to Capital.com in line with section 28 of our Terms and Conditions.
For clients who have either opted out of the transfer, or were not eligible to transfer, if we had your bank details on file then your account balance has been reimbursed directly to you. If we did not have your bank details on file, we will have contacted you for payment information, please check your emails and respond as soon as possible to avoid any delay in returning your funds.
Any unclaimed funds remaining with OvalX after 26th May 2023 will be assigned to the UK Court Funds Office. Details on how to reclaim your funds from the Court will be provided to you by email once the funds have been assigned.
If you are not sure which of the above categories applies to you please refer to the emails we have sent you for more information.
Client Categorisation Policy
Complaint Handling Policy
Conflicts of Interest Policy
Customer Terms & Conditions
Disclosures and Market Discipline Report 2022
Disclosures and Market Discipline Report 2021
Investor Compensation Policy
Order Execution Policy
Payment Service Provider List
Risk Disclosure Notice
Summary of Pre-contractual Information
Treating Customers Fairly
Our customer support team is available from Monday to Friday, 7:30am to 5:30pm, UK time:
+44 (0)207 392 1494 [email protected]
+357 25 056 447 [email protected]
Czech and Slovak clients:
+420 228 888 834 [email protected]
+45 89 88 17 28 [email protected]